Dynamics 365 Concierge

Making the move to Dynamics 365 can seem overwhelming - let's structure your approach!

As a long standing Microsoft Dynamics Gold Partner, we have heard many horror stories from many unhappy Dynamics customers. Some have dealt with partners who have abandoned them either during the implementation or after go-live. Others have been promised cheap implementations and short timelines only to find out they have been misled.

This landscape can be summed up with a simple fact - over 50% of our customers at Ellipse Solutions started their Dynamics journey with another partner. In contrast, we have only lost a single customer in our company's history.

See the Ellipse Solutions difference with Dynamics 365 Concierge!

Dynamics 365 Concierge is a "white-glove" approach created by Ellipse Solutions for helping customers move to Dynamics 365. It is a combination of our most popular services working together with one goal in mind - to prepare your organization for a smooth transition to Dynamics 365.

Dynamics 365 Concierge

Step 1: Approach

Re-implementation, upgrade, or a mix of the two - work closely with our experts to determine the optimal route for your organization to take when moving to Dynamics 365.

Dynamics 365 Upgrade Approach
Dynamics 365 Upgrade Project Assessment

Step 2: Project Assessment

Plan your move to Dynamics 365 with a tailored project assessment including a functional discovery and/or technical code upgrade evaluation.

Step 3: Implementation

Begin your move to Dynamics 365 with full confidence - best practices and quality are the foundation of Dynamics 365 Concierge.

Dynamics 365 Upgrade Implementation
Dynamics 365 Upgrade Training

Step 4: User Training

Kick start user adoption of Dynamics 365 with Dynamics Coach training courses that prepare your employees for go-live.

Step 5: Go-Live

Launch Dynamics 365 with full confidence - not only in the quality of your upgraded solution, but also in the preparedness of your employees.

Dynamics 365 Upgrade Go-Live
Dynamics 365 Upgrade Support

Step 6: On-Going D365 Support

Keep your system running smoothly after go-live with post implementation system support and update automation services that continue the Dynamics 365 Concierge “white-glove” level of service.

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