Product Problems in the Field? – Track it!

Does your current ERP and/or Field Service system let you track problems with inventory items? Or do you need to use outside systems to do the reporting?

Double entry of these conditions creates errors and takes valuable time. Wouldn’t it be nice to have a system where you can track and report on non-conformance for:

• Customers?
• Vendors?
• Product recalls?
• Service Requests?

Maybe it’s time to consider a single version of the truth in a unified system.

Microsoft Dynamics 365 for Finance and Operations lets you enter these events as they happen, and lets you report on them to spot trends before they cause business interruptions or, even worse, customer service problems.

It’s this kind of out-of-the-box functionality that moves your business up to a new level of responsiveness in the field.

Check out the full post here:

Microsoft Dynamics 365 for Operations Non-Conformance Reporting